Front Office Supervisor / Assistant, Everly Resort Hotel Malacca , Malaysia

We are an establish International Beach Front Resort in Malacca. In line with our continued effort to strive for excellence in all aspect of our operation, we are seeking caring and happy individuals who are passionate about making someone happier. If you smile a lot, love meeting people and enjoy making a difference for someone life, we would like to meet you and offer you the following openings: Front Office Supervisor / Assistant.

Front Office Assistant: The successful candidate will be performing check-in, check out and cashiering functions. In addition, the candidate will be expected to handle telephone calls and reservations.

Front Office Supervisor: the incumbent will be supervising all front office and reservation duties, which includes
* handling guest communications and comments;
* ensuring that standard operating procedures and policies are being followed;
* staff’s discipline and motivation;
* scheduling of staff;
* inventory control;
* staff training needs; and
* compiling reports as required.


Requirements:
* Qualifications: Diploma in Hospitality Management or minimum SPM, with credits in Mathematics and English
* Good command of spoken and written English & Bahasa Malaysia (ability to converse in other Chinese dialects or foreign languages will definitely be an added advantage)
* Fresh school leavers are encouraged to apply
* Good interpersonal skills with the ability to handle customer requests and complaints tactfully
* Keen sense of responsibility and commitment
* Outgoing and pleasant personality
* Able to work independently and on shifts
* Willing to take extra effort to ensure that guests expectations are met
* Able to perform other relevant duties as and when required


Only shortlisted candidates will be notified.

Interested applicants are invited to write-in / fax-in / email with comprehensive resume including current and expected salary to:

Everly Resort Hotel Malacca
10KM, Jalan Tanjong Kling
76400 Malacca

Tel : 06- 315 3888
Fax : 06-315 3999

Email: winston.tanbl@gmail.com

Website: Everly Hotel

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